CVE-2025-38747: Insecure Permissions Vulnerability in Dell SupportAssist OS Recovery

Overview

The cybersecurity community has recently identified a high-severity vulnerability in Dell SupportAssist OS Recovery, tagged as CVE-2025-38747. This vulnerability affects Dell SupportAssist OS Recovery versions prior to 5.5.14.0 and could potentially allow an attacker to escalate their privileges on the system. This is particularly concerning as the Dell SupportAssist OS Recovery is a widely used system recovery tool, raising the potential impact of this vulnerability to a significant number of users and systems.
The vulnerability’s significance is underscored by the fact that it can lead to full system compromise or data leakage. Therefore, it is crucial for system administrators and users to understand the nature of this vulnerability, its potential impact, and the steps required for its mitigation.

Vulnerability Summary

CVE ID: CVE-2025-38747
Severity: High, CVSS score 7.8
Attack Vector: Local
Privileges Required: Low
User Interaction: Required
Impact: The vulnerability can lead to system compromise and potential data leakage.

Affected Products

Product | Affected Versions

Dell SupportAssist OS Recovery | versions prior to 5.5.14.0

How the Exploit Works

This vulnerability arises due to insecure permissions while creating temporary files in Dell SupportAssist OS Recovery. An authenticated local attacker could exploit this vulnerability by manipulating these insecurely created temporary files, leading to an elevation of privileges.
This elevation of privileges can give the attacker unauthorized access to system resources, potentially leading to full system compromise or data leakage. It’s important to note that the attacker would need to have initial access to the system and the ability to interact with the user session to exploit this vulnerability.

Conceptual Example Code

Below is a conceptual example of how this vulnerability might be exploited in a Unix-like system.

# Assuming the attacker has access to user's session
$ cd /tmp
$ touch insecure_file # The insecurely created temporary file
$ chmod 777 insecure_file # Setting insecure permissions
$ echo "malicious code" > insecure_file
$ ./insecure_file # Running the file with escalated privileges

This simple example illustrates how an attacker could potentially exploit the insecure permissions to create and execute a malicious file, subsequently leading to the elevation of privileges.
Please note that this is a conceptual example, and the actual exploitation code will depend on the specific environment and system configurations.