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CVE-2025-37097: Denial of Service Vulnerability in HPE Insight Remote Support

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Overview

A vulnerability has been identified in HPE Insight Remote Support (IRS), a popular remote monitoring and management software. The versions prior to v7.15.0.646 are susceptible to a Denial of Service (DoS) attack. Such a vulnerability matters because it can be exploited by an unauthenticated attacker, potentially leading to system compromise or data leakage.

Vulnerability Summary

CVE ID: CVE-2025-37097
Severity: High (CVSS v3 Score: 7.5)
Attack Vector: Network
Privileges Required: None
User Interaction: None
Impact: This vulnerability can lead to denial of service, system compromise, or potential data leakage if exploited successfully.

Affected Products

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Product | Affected Versions

HPE Insight Remote Support | Versions prior to v7.15.0.646

How the Exploit Works

An attacker can exploit this vulnerability by sending specially crafted packets to the affected HPE Insight Remote Support software. Since the software does not properly handle these packets, it can lead to a denial of service condition, compromising the system’s availability. In certain scenarios, this vulnerability can also be leveraged to execute arbitrary code or access sensitive data.

Conceptual Example Code

Here is a conceptual example of how an attacker might exploit this vulnerability:

POST /IRS_endpoint HTTP/1.1
Host: target.example.com
Content-Type: application/json
{ "dos_payload": "specially_crafted_packet" }

In this example, the `dos_payload` could be a specially crafted packet that when processed by the IRS software, triggers the vulnerability leading to a denial of service condition.

Mitigation Guidance

To protect against this vulnerability, it is recommended to apply the vendor’s patch by upgrading HPE Insight Remote Support to version v7.15.0.646 or later. If an immediate upgrade is not possible, using a Web Application Firewall (WAF) or Intrusion Detection System (IDS) can serve as a temporary mitigation measure. These systems can be configured to detect and block malicious packets targeting the vulnerability.

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Disclaimer:

The information and code presented in this article are provided for educational and defensive cybersecurity purposes only. Any conceptual or pseudocode examples are simplified representations intended to raise awareness and promote secure development and system configuration practices.

Do not use this information to attempt unauthorized access or exploit vulnerabilities on systems that you do not own or have explicit permission to test.

Ameeba and its authors do not endorse or condone malicious behavior and are not responsible for misuse of the content. Always follow ethical hacking guidelines, responsible disclosure practices, and local laws.

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