Overview
Today, we’re delving into a critical vulnerability, CVE-2025-24022, that exists within iTop’s web-based IT Service Management tool. This vulnerability specifically affects versions prior to 2.7.12, 3.1.3, and 3.2.1. It exposes systems to potential server code execution through the frontend of iTop’s portal, thus posing a significant risk of system compromise and unauthorized data leakage. This vulnerability is of particular concern to organizations that use iTop’s software for their IT service management needs, as it could lead to severe disruptions to their operations and potentially significant data breaches if exploited.
Vulnerability Summary
CVE ID: CVE-2025-24022
Severity: High (8.5 CVSS Score)
Attack Vector: Network
Privileges Required: None
User Interaction: Required
Impact: System compromise, data leakage
Affected Products
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Product | Affected Versions
iTop | Prior to 2.7.12, 3.1.3, 3.2.1
How the Exploit Works
The exploitation of this vulnerability occurs when an attacker sends a specially crafted request to the server through the frontend of iTop’s portal. If the server processes this malicious request, server code execution is possible. This allows the attacker to run arbitrary commands on the vulnerable system, potentially leading to system compromise and unauthorized access to sensitive data.
Conceptual Example Code
The following is a conceptual example of how this vulnerability might be exploited. This is not an actual exploit code but a representation to help understand how an attacker could potentially craft a malicious request.
POST /itop/portal HTTP/1.1
Host: vulnerable-host.com
Content-Type: application/json
{
"malicious_payload": "exec('rm -rf / --no-preserve-root')"
}In this example, the attacker is sending a POST request to the iTop portal with a malicious payload that contains a destructive Linux command (`rm -rf / –no-preserve-root`). If the server processes this request, it would execute the command, which in this case, deletes all files on the server’s filesystem, effectively compromising the system.
Mitigation Guidance
The best mitigation strategy for this vulnerability is to apply the vendor-supplied patch. iTop has released versions 2.7.12, 3.1.3, and 3.2.1, which address this vulnerability and should be adopted as soon as possible.
As a temporary mitigation measure, a Web Application Firewall (WAF) or Intrusion Detection System (IDS) can be used to detect and block attempts to exploit this vulnerability. However, these measures should not replace patching the software, as they may not fully prevent all potential exploits.
In conclusion, the CVE-2025-24022 is a critical vulnerability that poses a significant risk to iTop users. It is essential to apply the necessary patches or employ robust security measures to safeguard your systems and data.