Overview
In the world of cybersecurity, vulnerabilities are an inevitable part of the landscape. One such vulnerability, identified as CVE-2025-22462, has been discovered in Ivanti Neurons for ITSM. This vulnerability is particularly critical for businesses that use this software, as it allows unauthenticated attackers to bypass the system’s authentication mechanisms and gain administrative access. This level of access can lead to substantial damage, such as system compromise or data leakage, making it a significant concern for organizations prioritizing data security.
The severity of this vulnerability is further underscored by its CVSS Severity Score of 9.8, indicating a threat level that necessitates immediate attention. Given the potential impacts and the prevalence of Ivanti Neurons for ITSM in IT service management, it is crucial to understand this vulnerability and take appropriate steps to mitigate it.
Vulnerability Summary
CVE ID: CVE-2025-22462
Severity: Critical (9.8)
Attack Vector: Network
Privileges Required: None
User Interaction: None
Impact: System compromise, potential data leakage
Affected Products
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Product | Affected Versions
Ivanti Neurons for ITSM (on-prem only) | Before 2023.4, 2024.2, 2024.3 with May 2025 Security Patch
How the Exploit Works
The CVE-2025-22462 exploit takes advantage of an authentication bypass vulnerability in Ivanti Neurons for ITSM. The vulnerability allows a remote attacker to bypass the authentication mechanism of the affected software. This is achieved by sending specially crafted network requests to the target system. Once the authentication is bypassed, the attacker can gain administrative access to the system, allowing them to compromise the system and potentially leak sensitive data.
Conceptual Example Code
The following example illustrates how an attacker might exploit this vulnerability:
POST /admin/login HTTP/1.1
Host: target.example.com
Content-Type: application/json
{ "username": "admin", "password": "exploit_code_here" }Mitigation Guidance
The primary method to mitigate this vulnerability is to apply the vendor’s patch. Ivanti has released a security patch for the affected versions of Neurons for ITSM. It is highly recommended to apply this patch as soon as possible to reduce the risk of exploitation.
In situations where immediate patching is not possible, the use of a Web Application Firewall (WAF) or Intrusion Detection System (IDS) can serve as a temporary measure to help protect against potential exploits. However, these measures should not replace the need for applying the vendor’s patch as they may not fully protect against all possible exploitation methods.