{"id":72916,"date":"2025-09-08T07:15:12","date_gmt":"2025-09-08T07:15:12","guid":{"rendered":""},"modified":"2025-10-04T00:32:20","modified_gmt":"2025-10-04T06:32:20","slug":"cve-2025-53584-critical-deserialization-of-untrusted-data-vulnerability-in-wp-ticket-customer-service-software","status":"publish","type":"post","link":"https:\/\/www.ameeba.com\/blog\/cve-2025-53584-critical-deserialization-of-untrusted-data-vulnerability-in-wp-ticket-customer-service-software\/","title":{"rendered":"<strong>CVE-2025-53584: Critical Deserialization of Untrusted Data Vulnerability in WP Ticket Customer Service Software<\/strong>"},"content":{"rendered":"<p><strong>Overview<\/strong><\/p>\n<p>This blog post is dedicated to discussing an important vulnerability, CVE-2025-53584, affecting the WP Ticket Customer Service Software &#038; Support Ticket System. This vulnerability allows for Object Injection due to Deserialization of Untrusted Data, posing a serious threat to the integrity, confidentiality, and availability of data. With a CVSS Severity Score of 8.1, it&#8217;s considered to be a <a href=\"https:\/\/www.ameeba.com\/blog\/cve-2025-9132-high-risk-heap-corruption-vulnerability-in-google-chrome\/\"  data-wpil-monitor-id=\"80935\">high-risk vulnerability<\/a>. The affected users are those running versions of WP Ticket Customer Service <a href=\"https:\/\/www.ameeba.com\/blog\/cve-2025-25180-underprivileged-software-manipulates-gpu-system-calls-for-unauthorized-access\/\"  data-wpil-monitor-id=\"88761\">Software &#038; Support Ticket System<\/a> up to and including 6.0.2.<br \/>\nThe <a href=\"https:\/\/www.ameeba.com\/blog\/cve-2025-24775-high-severity-unrestricted-file-upload-vulnerability-in-made-i-t-forms\/\"  data-wpil-monitor-id=\"83080\">severity of this vulnerability<\/a> underscores the urgent need for cybersecurity vigilance, particularly for systems that handle sensitive customer data. The <a href=\"https:\/\/www.ameeba.com\/blog\/cve-2025-53192-critical-vulnerability-in-unsupported-apache-commons-ognl-leads-to-potential-arbitrary-code-execution\/\"  data-wpil-monitor-id=\"80565\">potential fallout from a successful attack could lead<\/a> to system compromise or data leakage, which can have devastating consequences for both businesses and their customers.<\/p>\n<p><strong>Vulnerability Summary<\/strong><\/p>\n<p>CVE ID: CVE-2025-53584<br \/>\nSeverity: High (CVSS: 8.1)<br \/>\nAttack Vector: Network<br \/>\nPrivileges Required: None<br \/>\nUser Interaction: None<br \/>\nImpact: <a href=\"https:\/\/www.ameeba.com\/blog\/cve-2022-45134-critical-vulnerability-in-mahara-leading-to-potential-system-compromise\/\"  data-wpil-monitor-id=\"82903\">Potential system<\/a> compromise or data leakage<\/p>\n<p><strong>Affected Products<\/strong><\/p><div id=\"ameeb-2307777751\" class=\"ameeb-content-2 ameeb-entity-placement\"><div style=\"border-left: 4px solid #555; padding-left: 20px; margin: 48px 0; font-family: Roboto, sans-serif; color: #ffffff; line-height: 1.6; max-width: 700px;\">\r\n  <h2 style=\"margin-top: 0; font-size: 20px; font-weight: 600; display: flex; align-items: center;\">\r\n    <a href=\"https:\/\/www.ameeba.com\/chat\" style=\"display: inline-flex; align-items: center; margin-right: 8px;\">\r\n      <img decoding=\"async\" src=\"https:\/\/www.ameeba.com\/blog\/wp-content\/uploads\/2025\/10\/Best-App-icon-Ameeba.png\" alt=\"Ameeba Chat Icon\" style=\"width: 40px; height: 40px;\" \/>\r\n    <\/a>\r\n    A new way to communicate\r\n  <\/h2>\r\n\r\n  <p style=\"margin-bottom: 12px;\">\r\n    Ameeba Chat is built on encrypted identity, not personal profiles.\r\n  <\/p>\r\n\r\n  <p style=\"margin-bottom: 16px;\">\r\n    Message, call, share files, and coordinate with identities kept separate.\r\n  <\/p>\r\n\r\n  <ul style=\"list-style: none; padding-left: 0; margin-bottom: 20px;\">\r\n    <li>\u2022 Encrypted identity<\/li>\r\n    <li>\u2022 Ameeba Chat authenticates access<\/li>\r\n    <li>\u2022 Aliases and categories<\/li>\r\n    <li>\u2022 End-to-end encrypted chat, calls, and files<\/li>\r\n    <li>\u2022 Secure notes for sensitive information<\/li>\r\n  <\/ul>\r\n\r\n  <p style=\"font-style: italic; font-weight: 600; margin-bottom: 24px;\">\r\n    Private communication, rethought.\r\n  <\/p>\r\n\r\n  <div style=\"display: flex; flex-wrap: wrap; gap: 12px;\">\r\n    <a href=\"https:\/\/www.ameeba.com\/chat\/download\" style=\"background-color: #ffffff; color: #000000; padding: 10px 20px; text-decoration: none; border-radius: 6px; font-weight: 500;\">Download Ameeba Chat<\/a>\r\n    <a href=\"https:\/\/www.ameeba.com\/chat\" style=\"border: 1px solid #ffffff; color: #ffffff; padding: 10px 20px; text-decoration: none; border-radius: 6px; font-weight: 500;\">Learn More<\/a>\r\n  <\/div>\r\n<\/div>\r\n<\/div>\n<p>Product | Affected Versions<\/p>\n<p>WP Ticket Customer Service Software &#038; Support Ticket System | Up to and including 6.0.2<\/p>\n<p><strong>How the Exploit Works<\/strong><\/p>\n<p>The vulnerability lies in the way <a href=\"https:\/\/www.ameeba.com\/blog\/cve-2025-3671-critical-local-file-inclusion-vulnerability-in-wpgym-wordpress-gym-management-system-plugin\/\"  data-wpil-monitor-id=\"80518\">WP Ticket Customer Service<\/a> Software &#038; Support Ticket System handles deserialization of untrusted data. <a href=\"https:\/\/www.ameeba.com\/blog\/cve-2025-42966-sap-netweaver-xml-data-archiving-service-java-deserialization-vulnerability\/\"  data-wpil-monitor-id=\"80615\">Deserialization is the process of converting data<\/a> from a flat format into an object. When this process is not properly secured, an attacker can manipulate the serialized data to achieve arbitrary <a href=\"https:\/\/www.ameeba.com\/blog\/cve-2025-50177-code-execution-vulnerability-in-windows-message-queuing\/\"  data-wpil-monitor-id=\"80548\">code execution<\/a> when the data is deserialized. In the case of CVE-2025-53584, this could potentially <a href=\"https:\/\/www.ameeba.com\/blog\/cve-2025-8714-critical-postgresql-vulnerability-allowing-malicious-code-injection-by-superusers\/\"  data-wpil-monitor-id=\"80637\">allow an attacker to inject malicious<\/a> objects into the system.<\/p>\n<p><strong>Conceptual Example Code<\/strong><\/p><div id=\"ameeb-1012752182\" class=\"ameeb-content ameeb-entity-placement\"><div class=\"poptin-embedded\" data-id=\"f6b387694f681\"><\/div>\r\n\r\n\r\n\r\n\r\n\r\n<\/div>\n<p>The following is a conceptual example of how this vulnerability might be exploited. Note that actual attacks may vary significantly in complexity and technique.<\/p>\n<pre><code class=\"\" data-line=\"\">POST \/vulnerable\/endpoint HTTP\/1.1\nHost: target.example.com\nContent-Type: application\/json\n{\n&quot;_object&quot;: {\n&quot;_type&quot;: &quot;InjectedObjectType&quot;,\n&quot;_data&quot;: &quot;base64_encoded_malicious_payload&quot;\n}\n}<\/code><\/pre>\n<p>In this example, the attacker sends a POST request to a <a href=\"https:\/\/www.ameeba.com\/blog\/cve-2025-6079-arbitrary-file-upload-vulnerability-in-school-management-system-for-wordpress-plugin\/\"  data-wpil-monitor-id=\"80609\">vulnerable endpoint on the target system<\/a>. The request body contains a JSON object with a malicious payload, cleverly disguised as a legitimate object by using base64 encoding. When the system deserializes this object, it inadvertently executes the malicious payload, <a href=\"https:\/\/www.ameeba.com\/blog\/cve-2025-5997-privileged-api-misuse-leads-to-potential-system-compromise-in-beamsec-phishpro\/\"  data-wpil-monitor-id=\"80818\">potentially leading to system compromise<\/a> or data leakage.<\/p>\n<p><strong>Recommended Mitigation Steps<\/strong><\/p>\n<p>To mitigate this vulnerability, users are advised to immediately apply the vendor-supplied patch. If this is not immediately possible, using a Web Application Firewall (WAF) or Intrusion Detection System (IDS) can provide temporary mitigation. These systems can help detect and block <a href=\"https:\/\/www.ameeba.com\/blog\/cve-2025-46414-unlimited-pin-attempts-vulnerability-in-api\/\"  data-wpil-monitor-id=\"81187\">attempts to exploit this vulnerability<\/a>. However, they should not be considered a long-term solution, and patching the system should remain a priority.<br \/>\nStay vigilant, stay safe.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview This blog post is dedicated to discussing an important vulnerability, CVE-2025-53584, affecting the WP Ticket Customer Service Software &#038; Support Ticket System. This vulnerability allows for Object Injection due to Deserialization of Untrusted Data, posing a serious threat to the integrity, confidentiality, and availability of data. With a CVSS Severity Score of 8.1, it&#8217;s [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"footnotes":""},"categories":[1],"tags":[],"vendor":[],"product":[],"attack_vector":[80],"asset_type":[],"severity":[],"exploit_status":[],"class_list":["post-72916","post","type-post","status-publish","format-standard","hentry","category-uncategorized","attack_vector-rce"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/posts\/72916","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/comments?post=72916"}],"version-history":[{"count":12,"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/posts\/72916\/revisions"}],"predecessor-version":[{"id":81571,"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/posts\/72916\/revisions\/81571"}],"wp:attachment":[{"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/media?parent=72916"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/categories?post=72916"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/tags?post=72916"},{"taxonomy":"vendor","embeddable":true,"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/vendor?post=72916"},{"taxonomy":"product","embeddable":true,"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/product?post=72916"},{"taxonomy":"attack_vector","embeddable":true,"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/attack_vector?post=72916"},{"taxonomy":"asset_type","embeddable":true,"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/asset_type?post=72916"},{"taxonomy":"severity","embeddable":true,"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/severity?post=72916"},{"taxonomy":"exploit_status","embeddable":true,"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/exploit_status?post=72916"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}