{"id":38207,"date":"2025-05-14T21:52:42","date_gmt":"2025-05-14T21:52:42","guid":{"rendered":""},"modified":"2025-05-24T05:22:24","modified_gmt":"2025-05-24T05:22:24","slug":"cve-2025-26847-unmasked-passwords-vulnerability-in-znuny-support-bundle-generation","status":"publish","type":"post","link":"https:\/\/www.ameeba.com\/blog\/cve-2025-26847-unmasked-passwords-vulnerability-in-znuny-support-bundle-generation\/","title":{"rendered":"<strong>CVE-2025-26847: Unmasked Passwords Vulnerability in Znuny Support Bundle Generation<\/strong>"},"content":{"rendered":"<p><strong>Overview<\/strong><\/p>\n<p>In this article, we shall delve into the details of the CVE-2025-26847 vulnerability, a critical security flaw discovered in Znuny, a popular open-source helpdesk software, versions preceding 7.1.5. This vulnerability has significant implications for Znuny users as it exposes sensitive information, specifically passwords, during the generation of support bundles. As such, it presents a dangerous avenue for <a href=\"https:\/\/www.ameeba.com\/blog\/cve-2025-4347-d-link-router-buffer-overflow-vulnerability-leading-to-potential-system-compromise\/\"  data-wpil-monitor-id=\"43607\">potential system<\/a> compromise or data leakage. The vulnerability\u2019s severity and potential impact underscore the <a href=\"https:\/\/www.ameeba.com\/blog\/the-urgent-need-for-renewal-congress-under-pressure-to-revamp-cyber-information-sharing-law\/\"  data-wpil-monitor-id=\"44632\">urgent need<\/a> for understanding and addressing it promptly.<\/p>\n<p><strong>Vulnerability Summary<\/strong><\/p>\n<p>CVE ID: CVE-2025-26847<br \/>\nSeverity: Critical (9.1 CVSS v3)<br \/>\nAttack Vector: Network<br \/>\nPrivileges Required: Low<br \/>\nUser Interaction: None<br \/>\nImpact: <a href=\"https:\/\/www.ameeba.com\/blog\/cve-2025-30165-potential-system-compromise-in-vllm-v0-engine\/\"  data-wpil-monitor-id=\"44035\">System compromise<\/a>, Data leakage<\/p>\n<p><strong>Affected Products<\/strong><\/p><div id=\"ameeb-3265349590\" class=\"ameeb-content-2 ameeb-entity-placement\"><div style=\"border-left: 4px solid #555; padding-left: 20px; margin: 48px 0; font-family: Roboto, sans-serif; color: #ffffff; line-height: 1.6; max-width: 720px;\">\r\n  <h2 style=\"margin-top: 0; font-size: 22px; font-weight: 600; display: flex; align-items: center; letter-spacing: -0.02em;\">\r\n    <a href=\"https:\/\/www.ameeba.com\/chat\" style=\"display: inline-flex; align-items: center; margin-right: 10px;\">\r\n      <img decoding=\"async\" src=\"https:\/\/www.ameeba.com\/blog\/wp-content\/uploads\/2025\/10\/Best-App-icon-Ameeba.png\" alt=\"Ameeba Chat Icon\" style=\"width: 42px; height: 42px;\" \/>\r\n    <\/a>\r\n    Share secrets securely\r\n  <\/h2>\r\n\r\n  <p style=\"margin-bottom: 14px; color: #d1d5db;\">\r\n    Ameeba is private infrastructure for communication and sensitive work built on encrypted identity instead of exposed corporate identity systems.\r\n  <\/p>\r\n\r\n  <p style=\"margin-bottom: 18px; color: #a1a1aa;\">\r\n    Passwords, credentials, confidential files, screenshots, internal discussions, sensitive AI context, and private coordination should not become exposed across ordinary communication platforms.\r\n  <\/p>\r\n\r\n  <ul style=\"list-style: none; padding-left: 0; margin-bottom: 24px; color: #e4e4e7;\">\r\n    <li style=\"margin-bottom: 8px;\">\u2022 Encrypted identity<\/li>\r\n    <li style=\"margin-bottom: 8px;\">\u2022 Private Spaces for organizations and teams<\/li>\r\n    <li style=\"margin-bottom: 8px;\">\u2022 End-to-end encrypted chat, calls, files, and notes<\/li>\r\n    <li style=\"margin-bottom: 8px;\">\u2022 Sensitive AI work and protected collaboration<\/li>\r\n    <li>\u2022 Built for information that cannot leak<\/li>\r\n  <\/ul>\r\n\r\n  <p style=\"font-style: italic; font-weight: 600; margin-bottom: 24px; color: #ffffff;\">\r\n    Our mission is to secure human work alongside AI.\r\n  <\/p>\r\n\r\n  <div style=\"display: flex; flex-wrap: wrap; gap: 12px;\">\r\n    <a href=\"https:\/\/www.ameeba.com\/chat\/download\" style=\"background-color: #ffffff; color: #000000; padding: 10px 20px; text-decoration: none; border-radius: 8px; font-weight: 500;\">\r\n      Download Ameeba\r\n    <\/a>\r\n\r\n    <a href=\"https:\/\/www.ameeba.com\/chat\" style=\"border: 1px solid #ffffff; color: #ffffff; padding: 10px 20px; text-decoration: none; border-radius: 8px; font-weight: 500;\">\r\n      Learn More\r\n    <\/a>\r\n  <\/div>\r\n<\/div><\/div>\n<p>Product | Affected Versions<\/p>\n<p>Znuny | Before 7.1.5<\/p>\n<p><strong>How the Exploit Works<\/strong><\/p>\n<p>The vulnerability CVE-2025-26847 comes into play when a <a href=\"https:\/\/www.ameeba.com\/blog\/cve-2025-26846-permission-bypass-vulnerability-in-znuny-ticket-system\/\"  data-wpil-monitor-id=\"45861\">support bundle<\/a> is generated in Znuny. During this process, sensitive data, including passwords, are expected to be masked or hidden to protect them from <a href=\"https:\/\/www.ameeba.com\/blog\/cve-2025-45746-unauthorized-system-access-via-hardcoded-jwt-secret-in-zkt-zkbio-cvsecurity\/\"  data-wpil-monitor-id=\"48956\">unauthorized access<\/a>. However, due to this flaw, not all passwords are masked as expected. An attacker who gains access to these support bundles can therefore retrieve the unmasked passwords and use them to <a href=\"https:\/\/www.ameeba.com\/blog\/cve-2025-4372-webaudio-heap-corruption-in-google-chrome-a-potential-gateway-to-system-compromise-and-data-leakage\/\"  data-wpil-monitor-id=\"43812\">compromise the system or leak data<\/a>.<\/p>\n<p><strong>Conceptual Example Code<\/strong><\/p><div id=\"ameeb-447921007\" class=\"ameeb-content ameeb-entity-placement\"><div class=\"poptin-embedded\" data-id=\"f6b387694f681\"><\/div>\r\n\r\n\r\n\r\n\r\n\r\n<\/div>\n<p>The following pseudocode is a simplified, conceptual example of how this vulnerability might be exploited.<\/p>\n<pre><code class=\"\" data-line=\"\"># Attacker gains access to the vulnerable system\naccess_system(target.example.com)\n# Attacker retrieves the generated support bundle\nretrieve_file(&quot;\/path\/to\/support\/bundle&quot;)\n# Unmasked passwords can be found in the support bundle\nextract_passwords(&quot;\/path\/to\/support\/bundle&quot;)<\/code><\/pre>\n<p>Please note that the above pseudocode is a simplified example and real-world exploitation would likely involve more complex techniques and operations.<\/p>\n<p><strong>Mitigation Guidance<\/strong><\/p>\n<p>The immediate recommended action for organizations using <a href=\"https:\/\/www.ameeba.com\/blog\/cve-2025-2775-unauthenticated-xxe-vulnerability-in-sysaid-on-prem-versions-leading-to-administrator-account-takeover\/\"  data-wpil-monitor-id=\"43821\">vulnerable versions<\/a> of Znuny is to apply the vendor-provided patch. Znuny has <a href=\"https:\/\/www.ameeba.com\/blog\/cve-2025-4335-privilege-escalation-vulnerability-in-woocommerce-multiple-addresses-plugin-for-wordpress\/\"  data-wpil-monitor-id=\"43728\">addressed this vulnerability<\/a> in the 7.1.5 version of the software. If for some reason an immediate update isn&#8217;t possible, using a Web Application Firewall (WAF) or an Intrusion Detection System (IDS) can serve as a temporary mitigation measure. These systems can monitor and block suspicious activities, thereby providing an additional layer of security. However, they do not rectify the vulnerability and are only suggested as a stopgap until the patch can be applied.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview In this article, we shall delve into the details of the CVE-2025-26847 vulnerability, a critical security flaw discovered in Znuny, a popular open-source helpdesk software, versions preceding 7.1.5. This vulnerability has significant implications for Znuny users as it exposes sensitive information, specifically passwords, during the generation of support bundles. As such, it presents a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"footnotes":""},"categories":[1],"tags":[],"vendor":[],"product":[],"attack_vector":[],"asset_type":[],"severity":[],"exploit_status":[],"class_list":["post-38207","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/posts\/38207","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/comments?post=38207"}],"version-history":[{"count":8,"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/posts\/38207\/revisions"}],"predecessor-version":[{"id":43633,"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/posts\/38207\/revisions\/43633"}],"wp:attachment":[{"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/media?parent=38207"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/categories?post=38207"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/tags?post=38207"},{"taxonomy":"vendor","embeddable":true,"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/vendor?post=38207"},{"taxonomy":"product","embeddable":true,"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/product?post=38207"},{"taxonomy":"attack_vector","embeddable":true,"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/attack_vector?post=38207"},{"taxonomy":"asset_type","embeddable":true,"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/asset_type?post=38207"},{"taxonomy":"severity","embeddable":true,"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/severity?post=38207"},{"taxonomy":"exploit_status","embeddable":true,"href":"https:\/\/www.ameeba.com\/blog\/wp-json\/wp\/v2\/exploit_status?post=38207"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}